MzN International looks at feedback a little differently. During our training courses, we ask participants to give feedback both during and after the course. At the end of the second day of training, participants are asked to give their feedback on the course so far. Receiving mid-course feedback allows our trainers to assess where participants stand and to incorporate any suggestions or recommendations from participants for the following trainings day(s). This maximises participant learning and engagement with the course.
The end-of-course feedback, however, is collected not only for our benefit, but also for yours. We publish all of it (yes, both the good and the bad), in one comprehensive, easy-to-read document for everybody to see. Our extensive feedback helps us continuously refine and improve our courses, and we want you to be able to see first-hand how we are doing that. Both mid-course and end-of-course feedback surveys are completed anonymously online and outside of the training, so participants feel confident and open when providing their comments.
Last, but not least, MzN International tracks participants’ progress throughout the training. In the days before the course begins, participants are asked to complete a short quiz on the key topics the course will cover. At the end of the training course, participants are again asked questions on the same subject to measure their progress during their time with us. We are proud of the progress we see in training participants, as well as the feedback we receive.
So we won’t keep it to ourselves! Take a quick look at a small extract of some of our feedback from a 2017 training below.